How to Get Help

Open a Ticket

Submit a support request through our support portal. We'll email you a ticket number and next steps.

Get Started

Track Your Ticket

Reply by email or log in to the portal to see the full archive of your support requests and responses.

View Status

Call or Text

Need to talk to a human? Call or text the number that always goes to the same technician.

(339) 746-0995

What to Expect

Fast, honest help. Most requests along the Route 3 corridor get same-day or next-day attention. Remote fixes often start within the hour on weekdays.

Flat-rate pricing. Diagnostics and common jobs are priced upfront. You know the cost before the work starts.

100% satisfaction guarantee. If the original problem isn't resolved at the price we agreed, we keep working on it until it is.

View Services

Have a question?

For general questions, quotes, or service requests, email us directly or visit the contact page.

Email m.geden01@markstechsolution.faith Request a Quote

Support Hours

Weekdays

10:00 AM - 7:00 PM
Eastern Time

Saturday

11:00 AM - 4:00 PM
Eastern Time

Remote Help

Same-day remote support where it makes sense, Monday-Saturday.